Jw Marriott Surabaya Hotel

Jalan Embong Malang 85-89, Surabaya, Indonesia, 60261  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Jw Marriott Surabaya Hotel

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Paid valet parking

Luggage storage
Late check-in/ -out
Food/ Drinks

A la carte restaurant

Welcome drink

Cafe

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

The exquisite 5-star Jw Marriott Surabaya Hotel lies within walking distance of Museum Sempoerna, Monkasel and Al-Akbar Mosque. Featuring European architecture, the hotel is opened since 1996.

The exceptional setting offers an easy access to restaurants, a zoo and a stadium as well as boasts proximity to palm trees and a harbour. A 20-minute walk to the center of Surabaya.

The hotel is set next to monuments, a mosque and a temple.

Within a 15-minute walk guests will find Pasar Turi Surabaya train station. Jw Marriott Surabaya Hotel is about 15 minutes’ drive towards Juanda airport.

Rooms

Designer rooms feature contemporary décor with modern furniture. Some rooms have the city view. The rooms come with en suite bathrooms with slippers, a shower and a hairdryer along with a kettle, coffee/tea makers and hot water.

Eat & Drink

French dishes are served in the sophisticated restaurant on site. The café bar serves barbeque and sushi. Serving both food and drinks, Rawon Setan and Kopitiam Oey are situated around 100 meters from the property.

A buffet breakfast is served at affordable prices. 

Services

The hotel offers free private parking, a lift and a safe deposit box and such services as free city shuttle service, shoe shine and dry cleaning.

Relax

Guests will appreciate a spa lounge, a sauna and a Jacuzzi provided on site. For active guests, there are a gym and a fitness centre at the hotel.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Number of floors:   25.  Number of rooms:   407.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Handicap parking
  • Late check-in/ -out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Executive/club floor
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/ Facilities for disabled

Sports & Fitness

  • Tennis court

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Welcome drink
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Snack bar
  • Cafe
  • Coffee/ Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/ Banquet facilities
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/ Child services
  • Children's pool

Leisure facilities

  • Outdoor swimming pool
  • Beach umbrellas
  • Entertainment
  • Health club
  • Spa center
  • Jacuzzi
  • Sauna
  • BBQ facilities
  • Garden area
  • Reflex massage

Room view

  • City view
  • Pool view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Soundproofed rooms
  • Living room
  • Sitting area
  • Dressing area
  • Rollaway beds
  • Ironing facilities
  • In-room desk
  • Mirror
  • Paid mini-bar

Bathroom

  • Separate tub and shower
  • Steam shower
  • Bidet
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
  • Towels

Self-catering

  • Kitchenette
  • Mini-fridge
  • Microwave
  • Cooker

Bedroom

  • Premium bedding
  • Down comforter

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 2 may stay for free in a crib. 
  • One child under the age of 5 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Jw Marriott Surabaya Hotel Surabaya location
Show big map »

Hotel Address:

Jalan Embong Malang 85-89, Surabaya, Indonesia, 60261

Get directions
City Center
  • Surabaya
    3700 ft
Airports
  • Juanda (SUB)
    7.8 mi
  • Abdul Rahman Saleh (MLG)
    46.2 mi
Train Stations
  • Pasar Turi Train Station Surabaya
    4300 ft
  • Gubeng Train Station
    1.2 mi
Restaurants
  • Rawon Setan (Devil's Rawon) (cuisine: Indonesian)
    200 ft
  • Kopitiam Oey (cuisine: Indonesian)
    200 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    25
  • Number of rooms:
    407

Hotel Awards

IndonesianHOTEL AWARDSRecommendedSurabayaJw Marriott Surabaya

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Indonesia

Use Badge

Rooms and availability

Jw Marriott Surabaya photos Exterior Hotel information
Studio
Bed type: King-size bed or 1 Super King-size bed or 1 Single bed
Size: 520 sq. feet
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

Standard|Standard Studio

Room facilities
    Jw Marriott Surabaya photos Exterior Hotel information
    Corner Studio
    Bed type: King-size bed
    Size: 520 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Standard|Studio, Larger Guest room, 1 King, City view, Corner room, Breakfast For Two

    Room facilities
      Jw Marriott Surabaya photos Exterior Hotel information
      One-Bedroom Suite
      Bed type: 1 Single bed
      Size: 930 sq. feet
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information
      Room facilities
        Jw Marriott Surabaya photos Exterior Hotel information
        Two-Bedroom Suite
        Bed type: 1 Single bed
        Size: 1380 sq. feet
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information
        Room facilities
          Jw Marriott Surabaya photos Exterior Hotel information
          Executive Deluxe Double Room
          Bed type: Double bed or Twin beds or Queen-size bed or Twin beds or 1 Single bed
          Size: 455 sq. feet
          Check Prices
          • Air conditioning
          • Private bathroom
          — Less information+ More information

          Deluxe|Executive Deluxe, Executive lounge access, Guest room, Breakfast For Two

          Room facilities
            Jw Marriott Surabaya photos Exterior Hotel information
            Executive Deluxe Studio
            Bed type: 1 Single bed
            Size: 520 sq. feet
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information

            Deluxe|STUDIO EXECUTIVE

            Room facilities
              Deluxe Double Room
              Bed type: Double bed or Double bed or Twin beds or 1 Single bed
              Check Prices
              — Less information+ More information

              Deluxe|Double or Twin DELUXE CITY VIEW

              Jw Marriott Surabaya photos Exterior JW Marriott Hotel Surabaya
              Premium Deluxe Double Room
              Bed type: Double bed or Twin beds or 1 King-size bed or 2 Double beds or 1 Single bed
              Size: 455 sq. feet
              Check Prices
              • Air conditioning
              • Private bathroom
              — Less information+ More information

              Deluxe|Double or Twin DELUXE PREMIUM

              Room facilities
                Executive Twin Room
                Bed type: Double bed or Twin beds
                Check Prices
                — Less information+ More information
                Jw Marriott Surabaya photos Exterior Hotel information
                Executive Studio
                Bed type: 1 Single bed or 1 Super King-size bed
                Size: 520 sq. feet
                Check Prices
                • Air conditioning
                • Private bathroom
                — Less information+ More information
                Room facilities

                  How to reach hotel

                  hotel Jw Marriott Surabaya Hotel Surabaya location
                  Show big map »

                  Hotel Address:

                  Jalan Embong Malang 85-89, Surabaya, Indonesia, 60261

                  Get directions
                  City Center
                  • Surabaya
                    3700 ft
                  Airports
                  • Juanda (SUB)
                    7.8 mi
                  • Abdul Rahman Saleh (MLG)
                    46.2 mi
                  Train Stations
                  • Pasar Turi Train Station Surabaya
                    4300 ft
                  • Gubeng Train Station
                    1.2 mi
                  Restaurants
                  • Rawon Setan (Devil's Rawon) (cuisine: Indonesian)
                    200 ft
                  • Kopitiam Oey (cuisine: Indonesian)
                    200 ft
                  Hotel information
                  • Check-in:
                    from  2 pm
                  • Check-out:
                    until  12 pm
                  • Number of floors:
                    25
                  • Number of rooms:
                    407

                  Hotel Awards

                  IndonesianHOTEL AWARDSRecommendedSurabayaJw Marriott Surabaya

                  According to guest reviews, the hotel has been rated as
                  Best Spa Hotels in Indonesia

                  Use Badge

                  Jw Marriott Surabaya Location

                  Legend
                  • Current hotel
                  • Hotels nearby
                  • Other hotels
                  • Airports
                  • Underground stations
                  • Train stations
                  • Parks
                  • Tourist attractions
                  • Museums
                  • Convention centers
                  • Stadiums
                  • Food and meals
                  • General

                  Hover above the icons to see hotel photo and details.

                  Click the hotel to go to the main hotel page.

                  Route Planner
                  Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                  What's nearby

                  Popular areas

                  • City Center - 3300 ft

                  Places of interest

                  • Gereja Perawan Maria tak Berdosa - 1400 ft
                  • BG Juntion - 1700 ft
                  • Sharp Bamboo Monument - 4300 ft
                  • Surabaya Plaza - 1.0 mi
                  • Heroes Monument - 1.0 mi
                  • Submarine Monument - 1.0 mi
                  • Taman Remaja Surabaya - 1.2 mi
                  • Atom Market - 1.4 mi
                  • De Javasche Bank - 1.6 mi
                  • Airlangga University - 1.7 mi
                  • Bungkul Park - 2.2 mi
                  • Surabaya Town Square - 2.4 mi
                  • Darmo Trade Center - 2.9 mi

                  Train stations

                  • Pasar Turi Train Station Surabaya - 4000 ft
                  • Gubeng Train Station - 1.2 mi

                  Convention centers

                  • Joko Dolog Statue - 3300 ft

                  Shopping areas

                  • Grand City Mall - 1.1 mi
                  • Hi-Tech Mall - 1.1 mi
                  • House of Sampoerna - 2.1 mi
                  • Central Point Mall - 2.1 mi
                  • Mpu Tantular Museum - 2.4 mi
                  • Ciputra World Surabaya Mall - 2.5 mi

                  Monuments and Landmarks

                  • Cheng Hoo Mosque - 5000 ft
                  • Red Bridge Surabaya - 1.6 mi
                  • Ampel Mosque - 2.1 mi

                  Business areas

                  • Tunjungan Mall - 2000 ft

                  Golf courses and Country clubs

                  • Surabaya Zoo - 2.5 mi

                  Local attractions

                  • Gereja Perawan Maria Tak Berdosa - 1.2 mi
                    Jalan Kebon Rojo, Surabaya
                  • Taman Bungkul - 1.6 mi
                    Jalan Raya Darmo, Surabaya
                  • Al-Akbar Mosque - 2.0 mi
                    Surabaya-Gempol Turnpike, Surabaya
                  • Jembatan Merah - 1.6 mi
                    Standplaat Jembatan Merah, Surabaya
                  • Museum Mpu Tantular - 1.6 mi
                    Jalan Raya Darmo, Surabaya

                  Near the hotel

                  • Grahadi Building - 3900 ft
                    Jalan Gubernur Suryo, Surabaya
                  • Balai Pemuda - 4600 ft
                    Jalan Pemuda 15, Surabaya
                  • Taman Hiburan Rakyat - 4200 ft
                    Tambaksari, Surabaya

                  Restaurants nearby

                  • Rawon Setan (Devil's Rawon) - 200 ft

                    Address: Jalan Embong Malang No. 78 I (In front of JW Marriott Hotel)

                    59% likes this, based on 36 reviews
                    Cuisine: Indonesian

                  • Depot Mie Hong Kong - 900 ft

                    Address: Kedungdoro

                    68% likes this, based on 12 reviews

                  • Soto Cak Pardi - 1500 ft

                    Address: JL.Embong Malang

                  • Kopitiam Oey - 200 ft

                    Address: Jalan Embong Malang 78K

                    Cuisine: Indonesian

                  • Ayam Goreng President - 1200 ft

                    Address: Jalan Tidar 22
                    Phone: 031-531 5362

                    68% likes this, based on 22 reviews
                    Cuisine: Indonesian

                  Hotel information
                  • Check-in:
                    from  2 pm
                  • Check-out:
                    until  12 pm
                  • Number of floors:
                    25
                  • Number of rooms:
                    407

                  Hotel Awards

                  IndonesianHOTEL AWARDSRecommendedSurabayaJw Marriott Surabaya

                  According to guest reviews, the hotel has been rated as
                  Best Spa Hotels in Indonesia

                  Use Badge

                  Hotels nearby
                  Rukotel Surabaya
                  2 stars
                  0.8 km
                  Cleo Hotel Surabaya
                  2 stars
                  0.8 km
                  Wyndham Surabaya
                  4 stars
                  2 km
                  Artotel Surabaya
                  3 stars
                  3 km
                  Cities nearby

                  Jw Marriott Surabaya Reviews

                  Guest reviews are submitted by our customers after their stay at Jw Marriott Surabaya

                  Average guest rating

                  8.2out of 10
                  Fabulous
                  Based on 16 reviews

                  Rating by category:

                  Value
                  6.0
                  Dining
                  8.0

                  Guest reviews

                  • Single
                    8.8

                    Very nice staff - friendly, helpful, accomodating. Excellent buffet breakfast.

                    Bathroom a little old - but still clean and functional

                  • Single
                    7.0

                    Wi-fi free. Kind staff assistance.

                  • Single
                    7.8

                    The location is Great near the Plaza Tunjungan which is the shopping district of Surabaya. The hotel itself is located 5 minutes from District Court of Surabaya. It made me easier to attend court hearing. Right in front of the hotel there is a small restaurant called "Rawon Setan", famous for its outstanding yet cheap beef soup.

                    I did not like how they convert USD to IDR above their own given rates. I saw in the front desk that 1 USD = IDR 8950, but the receptionist made the conversion USD 1 = IDR 10,000 without consulting with me.

                  • Single
                    5.0

                    Lovely linens, and the staff are friendly and attentive.

                    The hotel is TIRED....hasn't been renovated recently or particularly well maintained. The wall paper in my room was peeling, the bathroom fixtures very tired and rusty. They also use an overpowering air "freshener" to mask the mustiness in the rooms, but gave me an instant headache. The place is outrageously overpriced for the quality.

                  • Couple
                    9.6

                    The staff was incredibly warm and efficient . They found me at the very last minute a domestic flight at a very cheap price. A very warm reception ,Maybe better then thailand .

                    The air conditioning in the room was too cold even if it turned off .

                  • Couple
                    7.8

                    Food and location is very good

                    Old smell of the room, and no free wifi. And even if we already pay at the business lounge, the Internet is soooo lame.

                  • Family with children
                    8.2

                    We stayed for 2 nights at JW Marriott Surabaya. Check in process was very simple when we arrived at 11 am. The room was very clean and the air condition was very cool. The bathroom was suitable for us. My children liked the swimming pool but the water was too cold at that time. The breakfast was very delicious.

                  • Family with children
                    10.0

                    Staff were like family to us. Extremely service oriented. Always smiling. Proactive. Facilities were well maintained and food was good.

                  • Single
                    8.8

                    All facility is excelent and gorgeous, staff is well educated.

                    Wairer of breakfirst always try to take out my dish immidiately when I finish each dish, and when I go to take extra rice and etc, waiter always take away all folk and spoon, this is not good manner for us. Other Indonesia hotels are also same.

                  • Family with children
                    8.2

                    Size of room, location, service, facilities, speed of wifi in lounge

                    No Wifi in the guestrooms, specially considering that nowadays the businesstraveler uses a smartphone or tabletpc instead of a notebook

                  • Single
                    6.2

                    Good location and safety.

                    Door rock system of my room did not work well, sometimes I could not open my room. And staffs of breakfirst always put away my dish when I left my table for taking another food. It is not good manners for us.

                  • Single
                    9.6

                    Music lounge is very nice.

                    Nothing !

                  How to reach hotel

                  hotel Jw Marriott Surabaya Hotel Surabaya location
                  Show big map »

                  Hotel Address:

                  Jalan Embong Malang 85-89, Surabaya, Indonesia, 60261

                  Get directions
                  City Center
                  • Surabaya
                    3700 ft
                  Airports
                  • Juanda (SUB)
                    7.8 mi
                  • Abdul Rahman Saleh (MLG)
                    46.2 mi
                  Train Stations
                  • Pasar Turi Train Station Surabaya
                    4300 ft
                  • Gubeng Train Station
                    1.2 mi
                  Restaurants
                  • Rawon Setan (Devil's Rawon) (cuisine: Indonesian)
                    200 ft
                  • Kopitiam Oey (cuisine: Indonesian)
                    200 ft
                  Hotel information
                  • Check-in:
                    from  2 pm
                  • Check-out:
                    until  12 pm
                  • Number of floors:
                    25
                  • Number of rooms:
                    407

                  Hotel Awards

                  IndonesianHOTEL AWARDSRecommendedSurabayaJw Marriott Surabaya

                  According to guest reviews, the hotel has been rated as
                  Best Spa Hotels in Indonesia

                  Use Badge