Jw Marriott Surabaya Hotel

Jalan Embong Malang 85-89, Surabaya, Indonesia, 60261  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Jw Marriott Surabaya Hotel

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Paid valet parking

Luggage storage

Luggage storage

Locker room

24-hour

Late check-in

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Coffee/Tea in lobby

Welcome drink

Cafe

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

Situated near monuments, a mosque and a temple, the 5-star Jw Marriott Surabaya Hotel is a good place for a stay offering a nightclub, a tennis court and a health club. The property opened in 1996 and features European architecture.

Steps away from Museum Sempoerna, Monkasel and Al-Akbar Mosque, the hotel is located in the center of Surabaya. Nestled in the business district and 2 km from the city center.

The hotel allows quick access to palm trees and a harbour.

The property enjoys exceptional location within a 15-minute drive to Juanda airport.

Rooms

Jw Marriott Surabaya Hotel offers 407 guestrooms appointed with free wireless internet, a private toilet, cable TV, a microwave and a seating area with all the sights of Surabaya within easy access. Some rooms at Jw Marriott Surabaya Hotel have a view over the city. The guestrooms feature en suite bathrooms with slippers, a shower and a hairdryer along with a kettle, coffee/tea makers and hot water as well as modern furniture.

Eat & Drink

Guests can order French meals at the sophisticated restaurant. After exploring sights of Surabaya, residents can go back to Jw Marriott Surabaya Hotel for barbeque and sushi served in the onsite café bar. Located in a shopping area, Rawon Setan and Kopitiam Oey serve a wide range of meals.

A buffet breakfast is served at affordable prices. 

Services

Guests are offered to rent limousines at Jw Marriott Surabaya Hotel to discover the sites of Surabaya.

Relax

Parents will find cribs and a pool for their children on-site. Active guests will benefit from a gym and a fitness centre available on the premises.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Number of floors:   25.  Number of rooms:   407.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Souvenir shop
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Executive/club floor
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Tennis court

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • Valet parking
  • 24-hour room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's pool

Leisure facilities

  • Outdoor swimming pool
  • Beach umbrellas
  • Entertainment
  • Garden area
  • BBQ facilities
  • Health club
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • City view
  • Pool view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Paid mini-bar
  • Soundproofed rooms
  • Living room
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Mirror
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Separate tub and shower
  • Steam shower
  • Hair dryer
  • Bidet
  • Towels
  • Bathrobe
  • Slippers
  • Room toiletries

Self-catering

  • Kitchenette
  • Refrigerator
  • Microwave
  • Cooker

Bedroom

  • Premium bedding
  • Down comforter

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 2 may stay for free in a crib. 
  • One child under the age of 5 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Jw Marriott Surabaya Hotel Surabaya location
Show big map »

Hotel Address:

Jalan Embong Malang 85-89, Surabaya, Indonesia, 60261

Get directions
City Center
  • Surabaya
    3700 ft
Airports
  • Juanda (SUB)
    7.8 mi
  • Abdul Rahman Saleh (MLG)
    46.2 mi
Train Stations
  • Pasar Turi Train Station Surabaya
    4300 ft
  • Gubeng Train Station
    1.2 mi
Restaurants
  • Rawon Setan (Devil's Rawon) (cuisine: Indonesian)
    200 ft
  • Kopitiam Oey (cuisine: Indonesian)
    200 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    25
  • Number of rooms:
    407

Hotel Awards

IndonesianHOTEL AWARDSRecommendedSurabayaJw Marriott Surabaya

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Indonesia

Use Badge

Rooms and availability

Jw Marriott Surabaya photos Exterior Hotel information
Studio
Bed type: 1 Super King-size bed or 1 Single bed or King-size bed
Size: 520 sq. feet
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

Standard|Standard Studio

Room facilities
    Jw Marriott Surabaya photos Exterior Hotel information
    Corner Studio
    Bed type: King-size bed
    Size: 520 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Standard|Studio, Larger Guest room, 1 King, City view, Corner room, Breakfast For Two

    Room facilities
      Jw Marriott Surabaya photos Exterior Hotel information
      One-Bedroom Suite
      Bed type: 1 Single bed or Double bed
      Size: 930 sq. feet
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information
      Room facilities
        Jw Marriott Surabaya photos Exterior Hotel information
        Two-Bedroom Suite
        Bed type: 1 Single bed or Double bed
        Size: 1380 sq. feet
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information
        Room facilities
          Jw Marriott Surabaya photos Room
          Executive Deluxe Room
          Bed type: 1 Single bed or Queen-size bed or Twin beds or Double bed or Twin beds
          Size: 455 sq. feet
          Check Prices
          • Air conditioning
          • Private bathroom
          — Less information+ More information

          Deluxe|Executive Deluxe, Executive lounge access, Guest room, Breakfast For Two

          Room facilities
            Jw Marriott Surabaya photos Exterior Hotel information
            Deluxe Double Room
            Bed type: Double bed or Double bed or Twin beds
            Check Prices
            — Less information+ More information
            Jw Marriott Surabaya photos Exterior JW Marriott Hotel Surabaya
            Premium Deluxe Room
            Bed type: 1 King-size bed or 1 Double bed or 1 Single bed or 1 King-size bed or 2 Double beds
            Size: 455 sq. feet
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information

            Deluxe|Deluxe Premium, Guest room, 1 King or 2 Double, City view, Breakfast For Two

            Room facilities
              Executive Room
              Bed type: Double bed or Twin beds
              Check Prices
              — Less information+ More information
              Jw Marriott Surabaya photos Exterior Hotel information
              Executive Studio
              Bed type: 1 Super King-size bed or Double bed or 1 Single bed
              Size: 520 sq. feet
              Check Prices
              • Air conditioning
              • Private bathroom
              — Less information+ More information
              Room facilities

                How to reach hotel

                hotel Jw Marriott Surabaya Hotel Surabaya location
                Show big map »

                Hotel Address:

                Jalan Embong Malang 85-89, Surabaya, Indonesia, 60261

                Get directions
                City Center
                • Surabaya
                  3700 ft
                Airports
                • Juanda (SUB)
                  7.8 mi
                • Abdul Rahman Saleh (MLG)
                  46.2 mi
                Train Stations
                • Pasar Turi Train Station Surabaya
                  4300 ft
                • Gubeng Train Station
                  1.2 mi
                Restaurants
                • Rawon Setan (Devil's Rawon) (cuisine: Indonesian)
                  200 ft
                • Kopitiam Oey (cuisine: Indonesian)
                  200 ft
                Hotel information
                • Check-in:
                  from  2 pm
                • Check-out:
                  until  12 pm
                • Number of floors:
                  25
                • Number of rooms:
                  407

                Hotel Awards

                IndonesianHOTEL AWARDSRecommendedSurabayaJw Marriott Surabaya

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Indonesia

                Use Badge

                Jw Marriott Surabaya Location

                Legend
                • Current hotel
                • Hotels nearby
                • Other hotels
                • Airports
                • Underground stations
                • Train stations
                • Parks
                • Tourist attractions
                • Museums
                • Convention centers
                • Stadiums
                • Food and meals
                • General

                Hover above the icons to see hotel photo and details.

                Click the hotel to go to the main hotel page.

                Route Planner
                Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                What's nearby

                Popular areas

                • City Center - 3300 ft

                Places of interest

                • Gereja Perawan Maria tak Berdosa - 1400 ft
                • BG Juntion - 1700 ft
                • Sharp Bamboo Monument - 4300 ft
                • Surabaya Plaza - 1.0 mi
                • Heroes Monument - 1.0 mi
                • Submarine Monument - 1.0 mi
                • Taman Remaja Surabaya - 1.2 mi
                • Atom Market - 1.4 mi
                • De Javasche Bank - 1.6 mi
                • Airlangga University - 1.7 mi
                • Bungkul Park - 2.2 mi
                • Surabaya Town Square - 2.4 mi
                • Darmo Trade Center - 2.9 mi

                Train stations

                • Pasar Turi Train Station Surabaya - 4000 ft
                • Gubeng Train Station - 1.2 mi

                Convention centers

                • Joko Dolog Statue - 3300 ft

                Shopping areas

                • Grand City Mall - 1.1 mi
                • Hi-Tech Mall - 1.1 mi
                • House of Sampoerna - 2.1 mi
                • Central Point Mall - 2.1 mi
                • Mpu Tantular Museum - 2.4 mi
                • Ciputra World Surabaya Mall - 2.5 mi

                Monuments and Landmarks

                • Cheng Hoo Mosque - 5000 ft
                • Red Bridge Surabaya - 1.6 mi
                • Ampel Mosque - 2.1 mi

                Business areas

                • Tunjungan Mall - 2000 ft

                Golf courses and Country clubs

                • Surabaya Zoo - 2.5 mi

                Local attractions

                • Gereja Perawan Maria Tak Berdosa - 1.2 mi
                  Jalan Kebon Rojo, Surabaya
                • Taman Bungkul - 1.6 mi
                  Jalan Raya Darmo, Surabaya
                • Al-Akbar Mosque - 2.0 mi
                  Surabaya-Gempol Turnpike, Surabaya
                • Jembatan Merah - 1.6 mi
                  Standplaat Jembatan Merah, Surabaya
                • Museum Mpu Tantular - 1.6 mi
                  Jalan Raya Darmo, Surabaya

                Near the hotel

                • Grahadi Building - 3900 ft
                  Jalan Gubernur Suryo, Surabaya
                • Balai Pemuda - 4600 ft
                  Jalan Pemuda 15, Surabaya
                • Taman Hiburan Rakyat - 4200 ft
                  Tambaksari, Surabaya

                Restaurants nearby

                • Rawon Setan (Devil's Rawon) - 200 ft

                  Address: Jalan Embong Malang No. 78 I (In front of JW Marriott Hotel)

                  59% likes this, based on 36 reviews
                  Cuisine: Indonesian

                • Depot Mie Hong Kong - 900 ft

                  Address: Kedungdoro

                  68% likes this, based on 12 reviews

                • Soto Cak Pardi - 1500 ft

                  Address: JL.Embong Malang

                • Kopitiam Oey - 200 ft

                  Address: Jalan Embong Malang 78K

                  Cuisine: Indonesian

                • Ayam Goreng President - 1200 ft

                  Address: Jalan Tidar 22
                  Phone: 031-531 5362

                  68% likes this, based on 22 reviews
                  Cuisine: Indonesian

                Hotel information
                • Check-in:
                  from  2 pm
                • Check-out:
                  until  12 pm
                • Number of floors:
                  25
                • Number of rooms:
                  407

                Hotel Awards

                IndonesianHOTEL AWARDSRecommendedSurabayaJw Marriott Surabaya

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Indonesia

                Use Badge

                Hotels nearby
                Rukotel Surabaya
                2 stars
                0.8 km
                Cleo Hotel Surabaya
                2 stars
                0.8 km
                Artotel Surabaya
                3 stars
                3 km
                Cities nearby

                Jw Marriott Surabaya Reviews

                Guest reviews are submitted by our customers after their stay at Jw Marriott Surabaya

                Average guest rating

                8.2out of 10
                Fabulous
                Based on 16 reviews

                Rating by category:

                Value
                6.0
                Dining
                8.0

                Guest reviews

                • Single
                  8.8

                  Very nice staff - friendly, helpful, accomodating. Excellent buffet breakfast.

                  Bathroom a little old - but still clean and functional

                • Single
                  7.0

                  Wi-fi free. Kind staff assistance.

                • Single
                  7.8

                  The location is Great near the Plaza Tunjungan which is the shopping district of Surabaya. The hotel itself is located 5 minutes from District Court of Surabaya. It made me easier to attend court hearing. Right in front of the hotel there is a small restaurant called "Rawon Setan", famous for its outstanding yet cheap beef soup.

                  I did not like how they convert USD to IDR above their own given rates. I saw in the front desk that 1 USD = IDR 8950, but the receptionist made the conversion USD 1 = IDR 10,000 without consulting with me.

                • Single
                  5.0

                  Lovely linens, and the staff are friendly and attentive.

                  The hotel is TIRED....hasn't been renovated recently or particularly well maintained. The wall paper in my room was peeling, the bathroom fixtures very tired and rusty. They also use an overpowering air "freshener" to mask the mustiness in the rooms, but gave me an instant headache. The place is outrageously overpriced for the quality.

                • Couple
                  9.6

                  The staff was incredibly warm and efficient . They found me at the very last minute a domestic flight at a very cheap price. A very warm reception ,Maybe better then thailand .

                  The air conditioning in the room was too cold even if it turned off .

                • Couple
                  7.8

                  Food and location is very good

                  Old smell of the room, and no free wifi. And even if we already pay at the business lounge, the Internet is soooo lame.

                • Family with children
                  8.2

                  We stayed for 2 nights at JW Marriott Surabaya. Check in process was very simple when we arrived at 11 am. The room was very clean and the air condition was very cool. The bathroom was suitable for us. My children liked the swimming pool but the water was too cold at that time. The breakfast was very delicious.

                • Family with children
                  10.0

                  Staff were like family to us. Extremely service oriented. Always smiling. Proactive. Facilities were well maintained and food was good.

                • Single
                  8.8

                  All facility is excelent and gorgeous, staff is well educated.

                  Wairer of breakfirst always try to take out my dish immidiately when I finish each dish, and when I go to take extra rice and etc, waiter always take away all folk and spoon, this is not good manner for us. Other Indonesia hotels are also same.

                • Family with children
                  8.2

                  Size of room, location, service, facilities, speed of wifi in lounge

                  No Wifi in the guestrooms, specially considering that nowadays the businesstraveler uses a smartphone or tabletpc instead of a notebook

                • Single
                  6.2

                  Good location and safety.

                  Door rock system of my room did not work well, sometimes I could not open my room. And staffs of breakfirst always put away my dish when I left my table for taking another food. It is not good manners for us.

                • Single
                  9.6

                  Music lounge is very nice.

                  Nothing !

                How to reach hotel

                hotel Jw Marriott Surabaya Hotel Surabaya location
                Show big map »

                Hotel Address:

                Jalan Embong Malang 85-89, Surabaya, Indonesia, 60261

                Get directions
                City Center
                • Surabaya
                  3700 ft
                Airports
                • Juanda (SUB)
                  7.8 mi
                • Abdul Rahman Saleh (MLG)
                  46.2 mi
                Train Stations
                • Pasar Turi Train Station Surabaya
                  4300 ft
                • Gubeng Train Station
                  1.2 mi
                Restaurants
                • Rawon Setan (Devil's Rawon) (cuisine: Indonesian)
                  200 ft
                • Kopitiam Oey (cuisine: Indonesian)
                  200 ft
                Hotel information
                • Check-in:
                  from  2 pm
                • Check-out:
                  until  12 pm
                • Number of floors:
                  25
                • Number of rooms:
                  407

                Hotel Awards

                IndonesianHOTEL AWARDSRecommendedSurabayaJw Marriott Surabaya

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Indonesia

                Use Badge