Jw Marriott Surabaya Hotel

Jalan Embong Malang 85-89, Surabaya, Indonesia, 60261  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Jw Marriott Surabaya Hotel

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

 Spa and relaxation

Health club

Reflex massage

 Breakfast

In-room breakfast

Continental breakfast

Overview

The exquisite Jw Marriott Surabaya offers luxury guest rooms close to Surabaya Plaza, The Oasis and Submarine Monument. Featuring European architecture, the hotel occupies a 25-story building opened in 1996.

Nestled in the center of Surabaya and a 15-minute walk from Pasar Turi Surabaya train station. It is set 2 km from the center of Surabaya renowned for Taman Hiburan Rakyat, Grahadi Building and Balai Pemuda.

Nearby points of interest include monuments and the temple.

Guests can reach Jw Marriott Surabaya by car from Juanda airport in 15 minutes.

Rooms

The hotel offers 412 rooms featuring individual climate control, a telephone, a laptop-size safe, a mini-refrigerator and a seating area as well as modern bathrooms with a bathtub, slippers and a hairdryer. They feature a luxurious décor and classical oriental furniture.

Eat & Drink

Offering a deluxe buffet breakfast, the hotel invites guests to the bar. Guests can try fine meals of French cuisine in the sophisticated restaurant onsite. The snack bar has an outdoor terrace, Wi-Fi and a piano to offer and also serves tea, afternoon tea and refreshments.

A buffet breakfast is served at affordable prices. 

Services

There are limousine rental services at the hotel.

Relax

A health club, a sauna and a spa center are available on site. On-site fitness amenities include a gym and fitness center.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Number of floors:   25.  Number of rooms:   412.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Handicap parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Tennis court
  • Fitness center
  • Tennis

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's pool

Leisure facilities

  • Outdoor swimming pool
  • Beach umbrellas
  • Night club
  • Entertainment
  • Health club
  • Spa center
  • Sauna
  • BBQ facilities
  • Garden area
  • Reflex massage

Room view

  • City view
  • Pool view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Sitting area
  • Dressing area
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk
  • Mirror
  • Paid mini-bar

Bathroom

  • Separate tub and shower
  • Steam shower
  • Bidet
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Kitchen facilities

  • Kitchenette
  • Mini-fridge
  • Microwave
  • Cooker

Bedroom

  • Premium bedding
  • Down comforter

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

Check-In

  • from  2 pm

Check-Out

  • until  12 pm

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Jw Marriott Surabaya Hotel Surabaya location
Show big map »

Hotel Address:

Jalan Embong Malang 85-89, Surabaya, Indonesia, 60261

Get directions
City Center
  • Surabaya
    3700 ft
Airports
  • Juanda (SUB)
    7.8 mi
  • Abdul Rahman Saleh (MLG)
    46.2 mi
Restaurants
  • Rawon Setan (Devil's Rawon) (cuisine: Indonesian)
    200 ft
  • Kopitiam Oey (cuisine: Indonesian)
    200 ft
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  12 pm
  • Number of floors:
    25
  • Number of rooms:
    412

Hotel Awards

IndonesianHOTEL AWARDSRecommendedSurabayaJw Marriott Surabaya

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Indonesia

Use Badge

Rooms and availability

Jw Marriott Surabaya Studio Studio RoomJw Marriott Surabaya StudioJw Marriott Surabaya StudioJw Marriott Surabaya Studio
Studio
Bed type: King Size bed or Double Bed
Size: 520 sq. feet
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information
Room facilities
    Jw Marriott Surabaya One-Bedroom SuiteJw Marriott Surabaya One-Bedroom SuiteJw Marriott Surabaya One-Bedroom SuiteJw Marriott Surabaya One-Bedroom Suite
    One-Bedroom Suite
    Bed type: King Size bed
    Size: 1380 sq. feet
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information
    Room facilities
      Jw Marriott Surabaya Executive Deluxe Guest RoomJw Marriott Surabaya Executive Deluxe Guest RoomJw Marriott Surabaya Executive Deluxe Guest Room
      Executive Deluxe Guest Room
      Bed type: King or Twin beds or Double Bed
      Size: 455 sq. feet
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information
      Room facilities
        Deluxe Double Room
        Bed type: Double Bed
        Check Prices
        — Less information+ More information

        Deluxe Room, City View - Relaxing Escape

        Jw Marriott Surabaya Premium Deluxe Room Deluxe Premium RoomJw Marriott Surabaya Premium Deluxe Room Hotel informationJw Marriott Surabaya Premium Deluxe RoomJw Marriott Surabaya Premium Deluxe Room
        Premium Deluxe Room
        Bed type: 1 King or 2 Double or King or Twin beds or Double or Twin beds
        Size: 455 sq. feet
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information

        Double or Twin DELUXE PREMIUM

        Room facilities
          Jw Marriott Surabaya Executive Studio Studio RoomJw Marriott Surabaya Executive StudioJw Marriott Surabaya Executive StudioJw Marriott Surabaya Executive Studio
          Executive Studio
          Bed type: King Size bed
          Size: 520 sq. feet
          Check Prices
          • Air conditioning
          • Private bathroom
          — Less information+ More information
          Room facilities
            Jw Marriott Surabaya Executive One-Bedroom SuiteJw Marriott Surabaya Executive One-Bedroom SuiteJw Marriott Surabaya Executive One-Bedroom Suite
            Executive One-Bedroom Suite
            Bed type: King Size bed or Double Bed
            Size: 930 sq. feet
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information

            Executive Suite, 1 Bedroom, Business Lounge Access - Marriott Expedia Stay for Breakfast at One Bed Suite Room

            Room facilities
              Jw Marriott Surabaya Executive Two-Bedroom SuiteJw Marriott Surabaya Executive Two-Bedroom SuiteJw Marriott Surabaya Executive Two-Bedroom Suite
              Executive Two-Bedroom Suite
              Bed type: King and 2 Single or Double Bed
              Size: 1380 sq. feet
              Check Prices
              • Air conditioning
              • Private bathroom
              — Less information+ More information

              Executive Suite, 2 Bedrooms, Business Lounge Access, City View - Marriott Expedia Stay for Breakfast at Two Bed Suite Room

              Room facilities

                How to reach hotel

                hotel Jw Marriott Surabaya Hotel Surabaya location
                Show big map »

                Hotel Address:

                Jalan Embong Malang 85-89, Surabaya, Indonesia, 60261

                Get directions
                City Center
                • Surabaya
                  3700 ft
                Airports
                • Juanda (SUB)
                  7.8 mi
                • Abdul Rahman Saleh (MLG)
                  46.2 mi
                Restaurants
                • Rawon Setan (Devil's Rawon) (cuisine: Indonesian)
                  200 ft
                • Kopitiam Oey (cuisine: Indonesian)
                  200 ft
                Hotel information
                • Check-In:
                  from  2 pm
                • Check-Out:
                  until  12 pm
                • Number of floors:
                  25
                • Number of rooms:
                  412

                Hotel Awards

                IndonesianHOTEL AWARDSRecommendedSurabayaJw Marriott Surabaya

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Indonesia

                Use Badge

                Jw Marriott Surabaya Location

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                • Hotels nearby
                • Other hotels
                • Airports
                • Underground stations
                • Train stations
                • Parks
                • Tourist attractions
                • Museums
                • Convention centers
                • Stadiums
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                • General

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                Route Planner
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                What's nearby

                Popular areas

                • City Center - 3300 ft

                Local Attractions

                • Gereja Perawan Maria Tak Berdosa - 1.2 mi
                  Jalan Kebon Rojo, Surabaya
                • Taman Bungkul - 1.6 mi
                  Jalan Raya Darmo, Surabaya
                • Al-Akbar Mosque - 2.0 mi
                  Surabaya-Gempol Turnpike, Surabaya
                • Jembatan Merah - 1.6 mi
                  Standplaat Jembatan Merah, Surabaya
                • Museum Mpu Tantular - 1.6 mi
                  Jalan Raya Darmo, Surabaya

                Near the hotelNear the hotel

                • Grahadi Building - 3900 ft
                  Jalan Gubernur Suryo, Surabaya
                • Balai Pemuda - 4600 ft
                  Jalan Pemuda 15, Surabaya
                • Taman Hiburan Rakyat - 4200 ft
                  Tambaksari, Surabaya

                Restaurants Nearby

                • Rawon Setan (Devil's Rawon) - 200 ft

                  Address: Jalan Embong Malang No. 78 I (In front of JW Marriott Hotel)

                  59% likes this, based on 36 reviews
                  Cuisine: Indonesian

                • Depot Mie Hong Kong - 900 ft

                  Address: Kedungdoro

                  68% likes this, based on 12 reviews

                • Soto Cak Pardi - 1500 ft

                  Address: JL.Embong Malang

                • Kopitiam Oey - 200 ft

                  Address: Jalan Embong Malang 78K

                  Cuisine: Indonesian

                • Ayam Goreng President - 1200 ft

                  Address: Jalan Tidar 22
                  Phone: 031-531 5362

                  68% likes this, based on 22 reviews
                  Cuisine: Indonesian

                Hotel information
                • Check-In:
                  from  2 pm
                • Check-Out:
                  until  12 pm
                • Number of floors:
                  25
                • Number of rooms:
                  412

                Hotel Awards

                IndonesianHOTEL AWARDSRecommendedSurabayaJw Marriott Surabaya

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Indonesia

                Use Badge

                Hotels nearby
                Weta Hotel
                3 stars
                0.9km
                Twin Hotel
                3 stars
                2km
                Cities nearby

                Jw Marriott Surabaya Reviews

                Guest reviews are submitted by our customers after their stay at Jw Marriott Surabaya

                Average guest rating

                8.2out of 10
                Excellent
                Based on 14 reviews

                Rating by category:

                Value
                6.0
                Dining
                8.0
                Location
                8.0
                Service
                10.0

                Individual guest reviews

                • Single
                  8.8

                  Very nice staff - friendly, helpful, accomodating. Excellent buffet breakfast.

                  Bathroom a little old - but still clean and functional

                • Single
                  7.0

                  Wi-fi free. Kind staff assistance.

                • Single
                  7.8

                  The location is Great near the Plaza Tunjungan which is the shopping district of Surabaya. The hotel itself is located 5 minutes from District Court of Surabaya. It made me easier to attend court hearing. Right in front of the hotel there is a small restaurant called "Rawon Setan", famous for its outstanding yet cheap beef soup.

                  I did not like how they convert USD to IDR above their own given rates. I saw in the front desk that 1 USD = IDR 8950, but the receptionist made the conversion USD 1 = IDR 10,000 without consulting with me.

                • Single
                  5.0

                  Lovely linens, and the staff are friendly and attentive.

                  The hotel is TIRED....hasn't been renovated recently or particularly well maintained. The wall paper in my room was peeling, the bathroom fixtures very tired and rusty. They also use an overpowering air "freshener" to mask the mustiness in the rooms, but gave me an instant headache. The place is outrageously overpriced for the quality.

                • Couple
                  9.6

                  The staff was incredibly warm and efficient . They found me at the very last minute a domestic flight at a very cheap price. A very warm reception ,Maybe better then thailand .

                  The air conditioning in the room was too cold even if it turned off .

                • Couple
                  7.8

                  Food and location is very good

                  Old smell of the room, and no free wifi. And even if we already pay at the business lounge, the Internet is soooo lame.

                • Family with children
                  8.2

                  We stayed for 2 nights at JW Marriott Surabaya. Check in process was very simple when we arrived at 11 am. The room was very clean and the air condition was very cool. The bathroom was suitable for us. My children liked the swimming pool but the water was too cold at that time. The breakfast was very delicious.

                • Family with children
                  10.0

                  Staff were like family to us. Extremely service oriented. Always smiling. Proactive. Facilities were well maintained and food was good.

                • Single
                  8.8

                  All facility is excelent and gorgeous, staff is well educated.

                  Wairer of breakfirst always try to take out my dish immidiately when I finish each dish, and when I go to take extra rice and etc, waiter always take away all folk and spoon, this is not good manner for us. Other Indonesia hotels are also same.

                • Family with children
                  8.2

                  Size of room, location, service, facilities, speed of wifi in lounge

                  No Wifi in the guestrooms, specially considering that nowadays the businesstraveler uses a smartphone or tabletpc instead of a notebook

                • Single
                  6.2

                  Good location and safety.

                  Door rock system of my room did not work well, sometimes I could not open my room. And staffs of breakfirst always put away my dish when I left my table for taking another food. It is not good manners for us.

                • Single
                  9.6

                  Music lounge is very nice.

                  Nothing !

                How to reach hotel

                hotel Jw Marriott Surabaya Hotel Surabaya location
                Show big map »

                Hotel Address:

                Jalan Embong Malang 85-89, Surabaya, Indonesia, 60261

                Get directions
                City Center
                • Surabaya
                  3700 ft
                Airports
                • Juanda (SUB)
                  7.8 mi
                • Abdul Rahman Saleh (MLG)
                  46.2 mi
                Restaurants
                • Rawon Setan (Devil's Rawon) (cuisine: Indonesian)
                  200 ft
                • Kopitiam Oey (cuisine: Indonesian)
                  200 ft
                Hotel information
                • Check-In:
                  from  2 pm
                • Check-Out:
                  until  12 pm
                • Number of floors:
                  25
                • Number of rooms:
                  412

                Hotel Awards

                IndonesianHOTEL AWARDSRecommendedSurabayaJw Marriott Surabaya

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Indonesia

                Use Badge