Jw Marriott Surabaya Hotel

Jalan Embong Malang 85-89, Surabaya, Indonesia, 60261  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Jw Marriott Surabaya Hotel

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

 Spa and relaxation

Health club

Reflex massage

Jacuzzi

 Breakfast

In-room breakfast

Continental breakfast

Overview

Set in the center of Surabaya, this exquisite hotel features 412 rooms and offers a nightclub, a tennis court and a health club. The hotel opened in 1996 and remains an example of European architecture in Surabaya ever since.

The property lies within 1.6 km from Surabaya Plaza, The Oasis and Submarine Monument. Set within a 20-minute walking distance from Surabaya city center.

Guests can visit monuments and the temple as well as restaurants and a zoo close by.

Pasar Turi Surabaya train station is 15 minutes' walking distance from the hotel. Juanda airport is approximately 15 minutes' drive away.

Rooms

All luxury rooms at Jw Marriott Surabaya Hotel are fitted with individual climate control, a telephone, a laptop-size safe, a mini-refrigerator and a seating area. The rooms have luxurious décor and oriental furniture.

Eat & Drink

Dining options include a deluxe buffet breakfast served every morning. Guests can dine at the sophisticated on-site restaurant serving French cuisine. The snack bar stocks tea, afternoon tea and refreshments to enjoy in a cozy atmosphere.

A buffet breakfast is served at affordable prices. 

Services

The hotel offers free parking, a lift and a baggage storage along with a business center, a copier and a meeting room to fulfill the needs of all travelers.

Relax

The property indulges guests with a spa lounge, a sauna and a Jacuzzi as well as a gym and fitness center.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Number of floors:   25.  Number of rooms:   412.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Handicap parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Executive/Club floor
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Tennis court
  • Fitness center
  • Tennis

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Snack bar
  • Cafe
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's pool

Leisure facilities

  • Outdoor swimming pool
  • Beach umbrellas
  • Entertainment
  • Health club
  • Spa center
  • Jacuzzi
  • Sauna
  • BBQ facilities
  • Garden area
  • Reflex massage

Room view

  • City view
  • Pool view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk
  • Mirror
  • Paid mini-bar

Bathroom

  • Separate tub and shower
  • Steam shower
  • Bidet
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Kitchen facilities

  • Kitchenette
  • Mini-fridge
  • Microwave
  • Cooker

Bedroom

  • Premium bedding
  • Down comforter

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

Check-In

  • from  2 pm

Check-Out

  • until  12 pm

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Jw Marriott Surabaya Hotel Surabaya location
Show big map »

Hotel Address:

Jalan Embong Malang 85-89, Surabaya, Indonesia, 60261

Get directions
City Center
  • Surabaya
    3700 ft
Airports
  • Juanda (SUB)
    7.8 mi
  • Abdul Rahman Saleh (MLG)
    46.2 mi
Restaurants
  • Rawon Setan (Devil's Rawon) (cuisine: Indonesian)
    200 ft
  • Kopitiam Oey (cuisine: Indonesian)
    200 ft
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  12 pm
  • Number of floors:
    25
  • Number of rooms:
    412

Hotel Awards

IndonesianHOTEL AWARDSRecommendedSurabayaJw Marriott Surabaya

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Indonesia

Use Badge

Rooms and availability

Jw Marriott Surabaya Standard Double Room JW Marriott Hotel SurabayaJw Marriott Surabaya Standard Double Room Hotel informationJw Marriott Surabaya Standard Double Room Hotel information
Standard Double Room
Bed type: Double or Twin beds
Size: 455 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

This twin/double room features a bathrobe, sofa and air conditioning. Guests enjoy: - Daily buffet breakfast for 2 persons at The Pavilion Restaurant - One-time 90-minute traditional massages at Health Club - Free high-speed WiFi internet access - Scheduled shuttle bus to Tunjungan Plaza Mall

Room facilities
    Jw Marriott Surabaya Studio Studio RoomJw Marriott Surabaya Studio Hotel informationJw Marriott Surabaya Studio Hotel informationJw Marriott Surabaya Studio Hotel information
    Studio
    Bed type: King Size bed or Double Bed or King or Twin beds
    Size: 520 sq. feet
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information

    Spacious room features city or pool views.

    Room facilities
      Jw Marriott Surabaya One-Bedroom SuiteJw Marriott Surabaya One-Bedroom SuiteJw Marriott Surabaya One-Bedroom SuiteJw Marriott Surabaya One-Bedroom Suite
      One-Bedroom Suite
      Bed type: King Size bed
      Size: 1380 sq. feet
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information
      Room facilities
        Jw Marriott Surabaya Executive Deluxe Guest RoomJw Marriott Surabaya Executive Deluxe Guest RoomJw Marriott Surabaya Executive Deluxe Guest Room
        Executive Deluxe Guest Room
        Bed type: King or Twin beds or Double Bed or King Size bed
        Size: 455 sq. feet
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information

        Offers a blend of classic European furnishings with exotic Oriental touches of luxury. Executive Lounge benefits include: - free breakfast, evening cocktails and all-day refreshments - personalised check-in/out - free internet - free 2-hour usage of meeting rooms (subject to availability)

        Room facilities
          Deluxe Double Room
          Bed type: Double Bed
          Check Prices
          — Less information+ More information

          Deluxe Room, City View - Relaxing Escape

          Jw Marriott Surabaya Spacious One-Bedroom SuiteJw Marriott Surabaya Spacious One-Bedroom SuiteJw Marriott Surabaya Spacious One-Bedroom Suite
          Spacious One-Bedroom Suite
          Size: 930 sq. feet
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          Spacious suite is elegantly decorated and has a separate seating area. Executive Lounge benefits include: - free breakfast, evening cocktails and all-day refreshments - personalised check-in/out - free internet - free 2-hour usage of meeting rooms (subject to availability)

          Room facilities
            Jw Marriott Surabaya Spacious Two-Bedroom SuiteJw Marriott Surabaya Spacious Two-Bedroom SuiteJw Marriott Surabaya Spacious Two-Bedroom Suite
            Spacious Two-Bedroom Suite
            Size: 1380 sq. feet
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information

            Spacious suite is elegantly decorated and has a separate seating area. Both bedrooms have en suite bathrooms. Executive Lounge benefits include: - free breakfast, evening cocktails and all-day refreshments - personalised check-in/out - free internet - free 2-hour usage of meeting rooms (subject to availability)

            Room facilities
              Jw Marriott Surabaya Premium Deluxe Room Deluxe Premium RoomJw Marriott Surabaya Premium Deluxe Room Hotel informationJw Marriott Surabaya Premium Deluxe Room Hotel informationJw Marriott Surabaya Premium Deluxe Room JW Marriott Hotel Surabaya
              Premium Deluxe Room
              Bed type: 1 King or 2 Double or King or Twin beds or Double or Twin beds
              Size: 455 sq. feet
              Check Prices
              • Air conditioning
              • Private bathroom
              — Less information+ More information

              Double or Twin DELUXE PREMIUM

              Room facilities
                Jw Marriott Surabaya Executive Studio Studio RoomJw Marriott Surabaya Executive Studio Hotel informationJw Marriott Surabaya Executive Studio Hotel informationJw Marriott Surabaya Executive Studio Hotel information
                Executive Studio
                Bed type: King Size bed or 1 Super-King Size bed
                Size: 520 sq. feet
                Check Prices
                • Air conditioning
                • Private bathroom
                — Less information+ More information

                Spacious studio is elegantly decorated and has a seating area. Executive Lounge benefits include: - free breakfast, evening cocktails and all-day refreshments - personalised check-in/out - free internet - free 2-hour usage of meeting rooms (subject to availability)

                Room facilities
                  Jw Marriott Surabaya Executive One-Bedroom SuiteJw Marriott Surabaya Executive One-Bedroom SuiteJw Marriott Surabaya Executive One-Bedroom Suite
                  Executive One-Bedroom Suite
                  Bed type: King Size bed or Double Bed
                  Size: 930 sq. feet
                  Check Prices
                  • Air conditioning
                  • Private bathroom
                  — Less information+ More information

                  Executive Suite, 1 Bedroom, Business Lounge Access - Marriott Expedia Stay for Breakfast at One Bed Suite Room

                  Room facilities
                    Jw Marriott Surabaya Executive Two-Bedroom SuiteJw Marriott Surabaya Executive Two-Bedroom SuiteJw Marriott Surabaya Executive Two-Bedroom Suite
                    Executive Two-Bedroom Suite
                    Bed type: King and 2 Single or Double Bed
                    Size: 1380 sq. feet
                    Check Prices
                    • Air conditioning
                    • Private bathroom
                    — Less information+ More information

                    Executive Suite, 2 Bedrooms, Business Lounge Access, City View - Marriott Expedia Stay for Breakfast at Two Bed Suite Room

                    Room facilities

                      How to reach hotel

                      hotel Jw Marriott Surabaya Hotel Surabaya location
                      Show big map »

                      Hotel Address:

                      Jalan Embong Malang 85-89, Surabaya, Indonesia, 60261

                      Get directions
                      City Center
                      • Surabaya
                        3700 ft
                      Airports
                      • Juanda (SUB)
                        7.8 mi
                      • Abdul Rahman Saleh (MLG)
                        46.2 mi
                      Restaurants
                      • Rawon Setan (Devil's Rawon) (cuisine: Indonesian)
                        200 ft
                      • Kopitiam Oey (cuisine: Indonesian)
                        200 ft
                      Hotel information
                      • Check-In:
                        from  2 pm
                      • Check-Out:
                        until  12 pm
                      • Number of floors:
                        25
                      • Number of rooms:
                        412

                      Hotel Awards

                      IndonesianHOTEL AWARDSRecommendedSurabayaJw Marriott Surabaya

                      According to guest reviews, the hotel has been rated as
                      Best Spa Hotels in Indonesia

                      Use Badge

                      Jw Marriott Surabaya Location

                      Legend
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                      • Airports
                      • Underground stations
                      • Train stations
                      • Parks
                      • Tourist attractions
                      • Museums
                      • Convention centers
                      • Stadiums
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                      • General

                      Hover above the icons to see hotel photo and details.

                      Click the hotel to go to the main hotel page.

                      Route Planner
                      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                      What's nearby

                      Popular areas

                      • City Center - 3300 ft

                      Local Attractions

                      • Gereja Perawan Maria Tak Berdosa - 1.2 mi
                        Jalan Kebon Rojo, Surabaya
                      • Taman Bungkul - 1.6 mi
                        Jalan Raya Darmo, Surabaya
                      • Al-Akbar Mosque - 2.0 mi
                        Surabaya-Gempol Turnpike, Surabaya
                      • Jembatan Merah - 1.6 mi
                        Standplaat Jembatan Merah, Surabaya
                      • Museum Mpu Tantular - 1.6 mi
                        Jalan Raya Darmo, Surabaya

                      Near the hotelNear the hotel

                      • Grahadi Building - 3900 ft
                        Jalan Gubernur Suryo, Surabaya
                      • Balai Pemuda - 4600 ft
                        Jalan Pemuda 15, Surabaya
                      • Taman Hiburan Rakyat - 4200 ft
                        Tambaksari, Surabaya

                      Restaurants Nearby

                      • Rawon Setan (Devil's Rawon) - 200 ft

                        Address: Jalan Embong Malang No. 78 I (In front of JW Marriott Hotel)

                        59% likes this, based on 36 reviews
                        Cuisine: Indonesian

                      • Depot Mie Hong Kong - 900 ft

                        Address: Kedungdoro

                        68% likes this, based on 12 reviews

                      • Soto Cak Pardi - 1500 ft

                        Address: JL.Embong Malang

                      • Kopitiam Oey - 200 ft

                        Address: Jalan Embong Malang 78K

                        Cuisine: Indonesian

                      • Ayam Goreng President - 1200 ft

                        Address: Jalan Tidar 22
                        Phone: 031-531 5362

                        68% likes this, based on 22 reviews
                        Cuisine: Indonesian

                      Hotel information
                      • Check-In:
                        from  2 pm
                      • Check-Out:
                        until  12 pm
                      • Number of floors:
                        25
                      • Number of rooms:
                        412

                      Hotel Awards

                      IndonesianHOTEL AWARDSRecommendedSurabayaJw Marriott Surabaya

                      According to guest reviews, the hotel has been rated as
                      Best Spa Hotels in Indonesia

                      Use Badge

                      Hotels nearby
                      Weta Hotel
                      3 stars
                      0.9km
                      Twin Hotel
                      3 stars
                      2km
                      Cities nearby

                      Jw Marriott Surabaya Reviews

                      Guest reviews are submitted by our customers after their stay at Jw Marriott Surabaya

                      Average guest rating

                      8.2out of 10
                      Excellent
                      Based on 14 reviews

                      Rating by category:

                      Value
                      6.0
                      Dining
                      8.0
                      Location
                      8.0
                      Service
                      10.0

                      Individual guest reviews

                      • Single
                        8.8

                        Very nice staff - friendly, helpful, accomodating. Excellent buffet breakfast.

                        Bathroom a little old - but still clean and functional

                      • Single
                        7.0

                        Wi-fi free. Kind staff assistance.

                      • Single
                        7.8

                        The location is Great near the Plaza Tunjungan which is the shopping district of Surabaya. The hotel itself is located 5 minutes from District Court of Surabaya. It made me easier to attend court hearing. Right in front of the hotel there is a small restaurant called "Rawon Setan", famous for its outstanding yet cheap beef soup.

                        I did not like how they convert USD to IDR above their own given rates. I saw in the front desk that 1 USD = IDR 8950, but the receptionist made the conversion USD 1 = IDR 10,000 without consulting with me.

                      • Single
                        5.0

                        Lovely linens, and the staff are friendly and attentive.

                        The hotel is TIRED....hasn't been renovated recently or particularly well maintained. The wall paper in my room was peeling, the bathroom fixtures very tired and rusty. They also use an overpowering air "freshener" to mask the mustiness in the rooms, but gave me an instant headache. The place is outrageously overpriced for the quality.

                      • Couple
                        9.6

                        The staff was incredibly warm and efficient . They found me at the very last minute a domestic flight at a very cheap price. A very warm reception ,Maybe better then thailand .

                        The air conditioning in the room was too cold even if it turned off .

                      • Couple
                        7.8

                        Food and location is very good

                        Old smell of the room, and no free wifi. And even if we already pay at the business lounge, the Internet is soooo lame.

                      • Family with children
                        8.2

                        We stayed for 2 nights at JW Marriott Surabaya. Check in process was very simple when we arrived at 11 am. The room was very clean and the air condition was very cool. The bathroom was suitable for us. My children liked the swimming pool but the water was too cold at that time. The breakfast was very delicious.

                      • Family with children
                        10.0

                        Staff were like family to us. Extremely service oriented. Always smiling. Proactive. Facilities were well maintained and food was good.

                      • Single
                        8.8

                        All facility is excelent and gorgeous, staff is well educated.

                        Wairer of breakfirst always try to take out my dish immidiately when I finish each dish, and when I go to take extra rice and etc, waiter always take away all folk and spoon, this is not good manner for us. Other Indonesia hotels are also same.

                      • Family with children
                        8.2

                        Size of room, location, service, facilities, speed of wifi in lounge

                        No Wifi in the guestrooms, specially considering that nowadays the businesstraveler uses a smartphone or tabletpc instead of a notebook

                      • Single
                        6.2

                        Good location and safety.

                        Door rock system of my room did not work well, sometimes I could not open my room. And staffs of breakfirst always put away my dish when I left my table for taking another food. It is not good manners for us.

                      • Single
                        9.6

                        Music lounge is very nice.

                        Nothing !

                      How to reach hotel

                      hotel Jw Marriott Surabaya Hotel Surabaya location
                      Show big map »

                      Hotel Address:

                      Jalan Embong Malang 85-89, Surabaya, Indonesia, 60261

                      Get directions
                      City Center
                      • Surabaya
                        3700 ft
                      Airports
                      • Juanda (SUB)
                        7.8 mi
                      • Abdul Rahman Saleh (MLG)
                        46.2 mi
                      Restaurants
                      • Rawon Setan (Devil's Rawon) (cuisine: Indonesian)
                        200 ft
                      • Kopitiam Oey (cuisine: Indonesian)
                        200 ft
                      Hotel information
                      • Check-In:
                        from  2 pm
                      • Check-Out:
                        until  12 pm
                      • Number of floors:
                        25
                      • Number of rooms:
                        412

                      Hotel Awards

                      IndonesianHOTEL AWARDSRecommendedSurabayaJw Marriott Surabaya

                      According to guest reviews, the hotel has been rated as
                      Best Spa Hotels in Indonesia

                      Use Badge