Jw Marriott Surabaya Hotel

Jalan Embong Malang 85-89, Surabaya, Indonesia, 60261  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Jw Marriott Surabaya Hotel

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

 Spa and relaxation

Health club

Reflex massage

Massage

Jacuzzi

 Breakfast

In-room breakfast

Continental breakfast

Overview

Set in the center of Surabaya, this exquisite hotel features 412 rooms and offers a nightclub, a tennis court and a health club. The hotel opened in 1996 and remains an example of European architecture in Surabaya ever since.

The property lies within 1.6 km from Surabaya Plaza, The Oasis and Submarine Monument. Set within a 20-minute walking distance from Surabaya city center.

Guests can visit monuments and the temple as well as restaurants and a zoo close by.

Pasar Turi Surabaya train station is 15 minutes' walking distance from the hotel. Juanda airport is approximately 15 minutes' drive away.

Rooms

All luxury rooms at Jw Marriott Surabaya Hotel are fitted with individual climate control, a telephone, a laptop-size safe, a mini-refrigerator and a seating area. The rooms have luxurious décor and oriental furniture.

Eat & Drink

Dining options include a deluxe buffet breakfast served every morning. Guests can dine at the sophisticated on-site restaurant serving French cuisine. The snack bar stocks tea, afternoon tea and refreshments to enjoy in a cozy atmosphere.

A buffet breakfast is served at affordable prices. 

Services

The hotel offers free parking, a lift and a baggage storage along with a business center, a copier and a meeting room to fulfill the needs of all travelers.

Relax

The property indulges guests with a spa lounge, a sauna and a Jacuzzi as well as a gym and fitness center.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Number of floors:   25.  Number of rooms:   407.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Handicap parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Executive/club floor
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Tennis court

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Snack bar
  • Cafe
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Babysitting/Child services
  • Children's pool

Leisure facilities

  • Outdoor swimming pool
  • Beach umbrellas
  • Night club
  • Entertainment
  • Health club
  • Spa center
  • Jacuzzi
  • Sauna
  • Massage
  • BBQ facilities
  • Garden area
  • Reflex massage

Room view

  • City view
  • Pool view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Soundproofed rooms
  • Sitting area
  • Rollaway beds
  • Ironing facilities
  • In-room desk
  • Paid mini-bar

Bathroom

  • Separate tub and shower
  • Steam shower
  • Bidet
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
  • Towels

Kitchen facilities

  • Kitchenette
  • Mini-fridge
  • Microwave
  • Cooker
  • Electric kettle

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  2 pm

Check-Out

  • until  12 pm

Children and extra beds

  • One child under the age of 5 may stay free of charge when using existing bedding. 
  • One child under the age of 2 may stay for free in a crib. 
  • Older children/adults may stay at the price of IDR 605000 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Jw Marriott Surabaya Hotel Surabaya location
Show big map »

Hotel Address:

Jalan Embong Malang 85-89, Surabaya, Indonesia, 60261

Get directions
City Center
  • Surabaya
    3700 ft
Airports
  • Juanda (SUB)
    7.8 mi
  • Abdul Rahman Saleh (MLG)
    46.2 mi
Restaurants
  • Rawon Setan (Devil's Rawon) (cuisine: Indonesian)
    200 ft
  • Kopitiam Oey (cuisine: Indonesian)
    200 ft
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  12 pm
  • Number of floors:
    25
  • Number of rooms:
    407

Hotel Awards

IndonesianHOTEL AWARDSRecommendedSurabayaJw Marriott Surabaya

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Indonesia

Use Badge

Rooms and availability

Jw Marriott Surabaya photos Exterior Hotel informationJw Marriott Surabaya photos Exterior Hotel informationJw Marriott Surabaya photos Exterior Hotel information
Standard Studio
Bed type: 1 Super King-size bed or King-size bed
Size: 520 sq. feet
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information
Room facilities
    Jw Marriott Surabaya photos Exterior Hotel informationJw Marriott Surabaya photos Exterior Hotel informationJw Marriott Surabaya photos Exterior Hotel information
    Corner Studio
    Bed type: King-size bed
    Size: 520 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information
    Room facilities
      Jw Marriott Surabaya photos RoomJw Marriott Surabaya photos RoomJw Marriott Surabaya photos Room
      One-Bedroom Suite
      Size: 930 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information
      Room facilities
        Jw Marriott Surabaya photos RoomJw Marriott Surabaya photos RoomJw Marriott Surabaya photos Room
        Two-Bedroom Suite
        Size: 1380 sq. feet
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information
        Room facilities
          Jw Marriott Surabaya photos Exterior Hotel informationJw Marriott Surabaya photos Exterior JW Marriott Hotel SurabayaJw Marriott Surabaya photos Exterior Hotel information
          Executive Deluxe Double Room
          Bed type: Double bed or Twin beds or Queen-size bed or Twin beds
          Size: 455 sq. feet
          Check Prices
          • Air conditioning
          • Private bathroom
          — Less information+ More information
          Room facilities
            Jw Marriott Surabaya photos Exterior JW Marriott Hotel SurabayaJw Marriott Surabaya photos Exterior Hotel informationJw Marriott Surabaya photos Exterior Hotel information
            Premium Deluxe Double Room
            Bed type: Double bed or Twin beds or 1 King-size bed or 2 Double beds
            Size: 455 sq. feet
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information
            Room facilities
              Jw Marriott Surabaya photos Exterior Hotel informationJw Marriott Surabaya photos Exterior Hotel informationJw Marriott Surabaya photos Exterior Hotel information
              Executive Studio
              Size: 520 sq. feet
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information
              Room facilities

                How to reach hotel

                hotel Jw Marriott Surabaya Hotel Surabaya location
                Show big map »

                Hotel Address:

                Jalan Embong Malang 85-89, Surabaya, Indonesia, 60261

                Get directions
                City Center
                • Surabaya
                  3700 ft
                Airports
                • Juanda (SUB)
                  7.8 mi
                • Abdul Rahman Saleh (MLG)
                  46.2 mi
                Restaurants
                • Rawon Setan (Devil's Rawon) (cuisine: Indonesian)
                  200 ft
                • Kopitiam Oey (cuisine: Indonesian)
                  200 ft
                Hotel information
                • Check-In:
                  from  2 pm
                • Check-Out:
                  until  12 pm
                • Number of floors:
                  25
                • Number of rooms:
                  407

                Hotel Awards

                IndonesianHOTEL AWARDSRecommendedSurabayaJw Marriott Surabaya

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Indonesia

                Use Badge

                Jw Marriott Surabaya Location

                Legend
                • Current hotel
                • Hotels nearby
                • Other hotels
                • Airports
                • Underground stations
                • Train stations
                • Parks
                • Tourist attractions
                • Museums
                • Convention centers
                • Stadiums
                • Food and meals
                • General

                Hover above the icons to see hotel photo and details.

                Click the hotel to go to the main hotel page.

                Route Planner
                Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                What's nearby

                Popular areas

                • City Center - 3300 ft

                Places of interest

                • Gereja Perawan Maria tak Berdosa - 1400 ft
                • BG Juntion - 1700 ft
                • Sharp Bamboo Monument - 4300 ft
                • Surabaya Plaza - 1.0 mi
                • Heroes Monument - 1.0 mi
                • Submarine Monument - 1.0 mi
                • Taman Remaja Surabaya - 1.2 mi
                • Atom Market - 1.4 mi
                • De Javasche Bank - 1.6 mi
                • Airlangga University - 1.7 mi
                • Bungkul Park - 2.2 mi
                • Surabaya Town Square - 2.4 mi
                • Darmo Trade Center - 2.9 mi

                Train stations

                • Pasar Turi Train Station Surabaya - 4000 ft
                • Gubeng Train Station - 1.2 mi

                Convention centers

                • Joko Dolog Statue - 3300 ft

                Shopping areas

                • Grand City Mall - 1.1 mi
                • Hi-Tech Mall - 1.1 mi
                • House of Sampoerna - 2.1 mi
                • Central Point Mall - 2.1 mi
                • Mpu Tantular Museum - 2.4 mi
                • Ciputra World Surabaya Mall - 2.5 mi

                Monuments and Landmarks

                • Cheng Hoo Mosque - 5000 ft
                • Red Bridge Surabaya - 1.6 mi
                • Ampel Mosque - 2.1 mi

                Business areas

                • Tunjungan Mall - 2000 ft

                Golf courses and Country clubs

                • Surabaya Zoo - 2.5 mi

                Local attractions

                • Gereja Perawan Maria Tak Berdosa - 1.2 mi
                  Jalan Kebon Rojo, Surabaya
                • Taman Bungkul - 1.6 mi
                  Jalan Raya Darmo, Surabaya
                • Al-Akbar Mosque - 2.0 mi
                  Surabaya-Gempol Turnpike, Surabaya
                • Jembatan Merah - 1.6 mi
                  Standplaat Jembatan Merah, Surabaya
                • Museum Mpu Tantular - 1.6 mi
                  Jalan Raya Darmo, Surabaya

                Near the hotel

                • Grahadi Building - 3900 ft
                  Jalan Gubernur Suryo, Surabaya
                • Balai Pemuda - 4600 ft
                  Jalan Pemuda 15, Surabaya
                • Taman Hiburan Rakyat - 4200 ft
                  Tambaksari, Surabaya

                Restaurants nearby

                • Rawon Setan (Devil's Rawon) - 200 ft

                  Address: Jalan Embong Malang No. 78 I (In front of JW Marriott Hotel)

                  59% likes this, based on 36 reviews
                  Cuisine: Indonesian

                • Depot Mie Hong Kong - 900 ft

                  Address: Kedungdoro

                  68% likes this, based on 12 reviews

                • Soto Cak Pardi - 1500 ft

                  Address: JL.Embong Malang

                • Kopitiam Oey - 200 ft

                  Address: Jalan Embong Malang 78K

                  Cuisine: Indonesian

                • Ayam Goreng President - 1200 ft

                  Address: Jalan Tidar 22
                  Phone: 031-531 5362

                  68% likes this, based on 22 reviews
                  Cuisine: Indonesian

                Hotel information
                • Check-In:
                  from  2 pm
                • Check-Out:
                  until  12 pm
                • Number of floors:
                  25
                • Number of rooms:
                  407

                Hotel Awards

                IndonesianHOTEL AWARDSRecommendedSurabayaJw Marriott Surabaya

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Indonesia

                Use Badge

                Hotels nearby
                Cleo Hotel Surabaya
                2 stars
                0.8 km
                Weta Hotel
                3 stars
                0.9 km
                Artotel Surabaya
                3 stars
                3 km
                Novotel Surabaya
                4 stars
                5 km
                Cities nearby

                Jw Marriott Surabaya Reviews

                Guest reviews are submitted by our customers after their stay at Jw Marriott Surabaya

                Average guest rating

                8.2out of 10
                Fabulous
                Based on 16 reviews

                Rating by category:

                Value
                6.0
                Dining
                8.0

                Guest reviews

                • Single
                  8.8

                  Very nice staff - friendly, helpful, accomodating. Excellent buffet breakfast.

                  Bathroom a little old - but still clean and functional

                • Single
                  7.0

                  Wi-fi free. Kind staff assistance.

                • Single
                  7.8

                  The location is Great near the Plaza Tunjungan which is the shopping district of Surabaya. The hotel itself is located 5 minutes from District Court of Surabaya. It made me easier to attend court hearing. Right in front of the hotel there is a small restaurant called "Rawon Setan", famous for its outstanding yet cheap beef soup.

                  I did not like how they convert USD to IDR above their own given rates. I saw in the front desk that 1 USD = IDR 8950, but the receptionist made the conversion USD 1 = IDR 10,000 without consulting with me.

                • Single
                  5.0

                  Lovely linens, and the staff are friendly and attentive.

                  The hotel is TIRED....hasn't been renovated recently or particularly well maintained. The wall paper in my room was peeling, the bathroom fixtures very tired and rusty. They also use an overpowering air "freshener" to mask the mustiness in the rooms, but gave me an instant headache. The place is outrageously overpriced for the quality.

                • Couple
                  9.6

                  The staff was incredibly warm and efficient . They found me at the very last minute a domestic flight at a very cheap price. A very warm reception ,Maybe better then thailand .

                  The air conditioning in the room was too cold even if it turned off .

                • Couple
                  7.8

                  Food and location is very good

                  Old smell of the room, and no free wifi. And even if we already pay at the business lounge, the Internet is soooo lame.

                • Family with children
                  8.2

                  We stayed for 2 nights at JW Marriott Surabaya. Check in process was very simple when we arrived at 11 am. The room was very clean and the air condition was very cool. The bathroom was suitable for us. My children liked the swimming pool but the water was too cold at that time. The breakfast was very delicious.

                • Family with children
                  10.0

                  Staff were like family to us. Extremely service oriented. Always smiling. Proactive. Facilities were well maintained and food was good.

                • Single
                  8.8

                  All facility is excelent and gorgeous, staff is well educated.

                  Wairer of breakfirst always try to take out my dish immidiately when I finish each dish, and when I go to take extra rice and etc, waiter always take away all folk and spoon, this is not good manner for us. Other Indonesia hotels are also same.

                • Family with children
                  8.2

                  Size of room, location, service, facilities, speed of wifi in lounge

                  No Wifi in the guestrooms, specially considering that nowadays the businesstraveler uses a smartphone or tabletpc instead of a notebook

                • Single
                  6.2

                  Good location and safety.

                  Door rock system of my room did not work well, sometimes I could not open my room. And staffs of breakfirst always put away my dish when I left my table for taking another food. It is not good manners for us.

                • Single
                  9.6

                  Music lounge is very nice.

                  Nothing !

                How to reach hotel

                hotel Jw Marriott Surabaya Hotel Surabaya location
                Show big map »

                Hotel Address:

                Jalan Embong Malang 85-89, Surabaya, Indonesia, 60261

                Get directions
                City Center
                • Surabaya
                  3700 ft
                Airports
                • Juanda (SUB)
                  7.8 mi
                • Abdul Rahman Saleh (MLG)
                  46.2 mi
                Restaurants
                • Rawon Setan (Devil's Rawon) (cuisine: Indonesian)
                  200 ft
                • Kopitiam Oey (cuisine: Indonesian)
                  200 ft
                Hotel information
                • Check-In:
                  from  2 pm
                • Check-Out:
                  until  12 pm
                • Number of floors:
                  25
                • Number of rooms:
                  407

                Hotel Awards

                IndonesianHOTEL AWARDSRecommendedSurabayaJw Marriott Surabaya

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Indonesia

                Use Badge